Suggest a CI Project

Do you have a suggestion about a process at the City that you feel could be improved? Citizens with ideas for potential process improvements can submit their suggestions via email to When you make a suggestion, please provide as much detail as possible. We will take every idea into consideration.

Note that not all suggestions will become CI projects, as some may not be well suited to CI methods and tools. Please use respectful language in your submission. When you make a suggestion, please include the following:

  • What is the specific process?
  • Why do you feel the process requires improvement?
  • What is inefficient or problematic about the process?
  • How does the inefficiency impact you or the customer?