Private Sewer Lateral Service Discontinued

The City has discontinued clearing private sewer laterals of owner-occupied homes due to Occupational Health and Safety (OHS) concerns related to COVID-19. Servicing private sewer laterals places staff at an increased OHS risk as it requires staff to enter private dwellings and potential contact with sewage.

The City will continue to respond to sewer back up calls to ensure that the public systems are operating properly and are not causing the back up. 

During this challenging time the City must focus on keeping our critical infrastructure operating throughout this pandemic. If a sewer problem is determined to be within the private lateral, homeowners should contact a private contractor.

Residents are reminded that disposable wipes should never be flushed in your toilet as they can cause issues with the plumbing system in your home. Further details are available on the city’s website.