Public Asked to Report Issues with Discoloured Water
Residents living in the Petty Harbour Long Pond Water Supply area are asked to please notify the City if they are experiencing discoloured water.
Presently, it appears that manganese levels in the raw, source water from the pond as well as the treated water flowing through the distribution system are decreasing. However, this does not mean that the issue has resolved.
The City reminds residents that clear water is safe to drink; children under one year of age should have infant formula, infant food or drinking water prepared with bottled water or an alternative water source.
The City continues to perform daily testing at both the water treatment facility and throughout the distribution system and we ask for residents to help us. Although you may not have reported discoloured water to the City because we are aware of the problem, it would be helpful to know if you are still experiencing issues, and where those issues are occurring.
You do not need to wait to speak with an operator at Access St. John’s to submit a report:
- Report problems via our free 311 St. John's app, downloadable in your app store.
- Report the issue online on our website access request page: https://www.stjohns.ca/access-stjohns/submit-access-request
- Email: accessstjohns@stjohns.ca
- Call: 311 or 709-754-CITY (2489)